Terms of sale: All shortages must be reported to us in writing within 72 hours of receiving the product. No returns or exchanges will be honored after 21 days. Returns Merchandise Authorization (RMA) is required for all returns or exchanges. All returns will be charged a $25 or 25% restocking fee, whichever is less. Products must be returned in original purchase condition and packaging. All products come with manufacturer’s warranty unless otherwise noted. RMAs are valid only for 10 days.
For defective/damaged items, NotebookPartsOnline.com will replace the part at no additional cost to the customer provided that we are informed within the above specified period.
Motherboards: Please verify the part number of the motherboard you need before ordering. All motherboard sales are final and items cannot be returned or exchanged for any reason. All motherboards are tested and confirmed to be in working condition when shipped. For more information or any questions about this policy, please contact our customer service department via email or phone.
Manufacturers Warranty: Unless otherwise stated, a manufacturer’s warranty on an item on our website is valid for 90 days from the day of arrival for replacement or repair. Please contact us directly with any warranty questions or fulfillment.
Return products to:
2961-A Hunter Mill Rd
Oakton, VA 22124